Please read these terms carefully before using our website and services
Last updated: January 2024
By accessing and using this website operated by mirage-rider, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.
mirage-rider provides professional pet care services including grooming, pet sitting, dog walking, overnight boarding, and related services. This website provides information about our services and allows you to submit enquiries and booking requests.
Submitting a booking request through this website does not constitute a confirmed booking. All bookings are subject to availability and confirmation by our team.
When using this website, you agree to:
When engaging our services, you agree to:
We reserve the right to refuse service to any pet that we reasonably believe poses a risk to our staff, other animals, or property. This includes but is not limited to pets with a history of aggression or serious health conditions that require specialist care.
Our services are provided with reasonable skill and care, but we cannot guarantee specific outcomes. Each animal responds differently to care, and results may vary.
Prices displayed on this website are current at the time of publication but may be subject to change. Final pricing will be confirmed when your booking is confirmed. Payment terms will be communicated to you upon booking confirmation.
All prices are in British Pounds Sterling (GBP) and include VAT where applicable.
We understand that plans can change. Please notify us at least 24 hours in advance if you need to cancel or reschedule your booking. Cancellations made with less than 24 hours notice may be subject to a cancellation fee. Specific cancellation terms will be provided at the time of booking confirmation.
All content on this website, including text, graphics, logos, images, and software, is the property of mirage-rider or its content suppliers and is protected by United Kingdom and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
To the fullest extent permitted by law, mirage-rider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.
We provide our services with reasonable care, but we cannot be held liable for circumstances beyond our reasonable control, including but not limited to natural events, third-party actions, or pre-existing conditions not disclosed to us.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
You agree to indemnify and hold harmless mirage-rider, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms of Use or your misuse of our website or services.
This website may contain links to third-party websites for your convenience. We do not control these websites and are not responsible for their content or privacy practices. Accessing third-party websites is at your own risk.
We strive to keep this website available at all times, but we cannot guarantee uninterrupted access. We may suspend, withdraw, or restrict availability of the website for business or operational reasons without notice.
These Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website following any changes constitutes acceptance of those changes.
If you have questions about these Terms of Use, please contact us:
mirage-rider
47 Willow Gardens
Reading, Berkshire
RG1 4PQ
Email: [email protected]